Programme family
Cruise ship & hospitality careers
Passenger ships need people across guest service, food and beverage, housekeeping, culinary, and technical operations. BIWD helps candidates understand where they fit and what preparation they need.
Career areas you can explore
- Guest service, front office, and guest relations
- Food and beverage, bar, and restaurant service
- Housekeeping, laundry, and accommodation
- Galley, culinary, and pastry
- Deck, engine, and technical operations
- Retail, entertainment, and youth activities — these use separate approved qualifications, so ask at assessment
Your journey
- 01Assessment
By appointment. We check your practical skill, service knowledge, and English, and give you a written result recommending your best-fit programme.
- 02Diploma
You complete one of five City & Guilds Level 2 diplomas through an approved centre or authorised training partner.
- 03Readiness in parallel
English, grooming, and interview preparation run alongside your diploma, not after it.
- 04Industrial attachment
Six months of practical work in a hotel, resort, restaurant, or similar operation for your role.
- 05STCW safety training
STCW Basic 5 and Passenger Ship Safety are delivered and certified by approved maritime institutes. BIWD coordinates the batches; it does not issue the certificates.
- 06Agency & employer decision
With your consent, BIWD can share your readiness report. Licensed agencies and employers make their own selection decisions.
Choose your diploma
The qualification route for restaurant, buffet and bar ranks on passenger ships — table service, order accuracy, allergens and service recovery.
Professional cooking foundation for high-volume galleys — knife skills, cooking methods, portioning and USPH-style hygiene.
A specialist pastry route — cakes, pastry, dough, desserts and chocolate produced with precision for passenger-ship pastry sections.
Cabin, public-area and linen standards for passenger-ship housekeeping — room servicing, chemical safety, privacy and reporting.
Front-desk and guest-services foundation — systems, guest information, accounts, complaint handling and privacy.
Readiness programmes — run in parallel
Guest phrases, service dialogue and maritime terms — English is the number one selection filter for passenger-ship roles.
Appearance standards, guest courtesy, discipline and shipboard conduct.
ATS-friendly CV, employer research, and recorded video and panel mock interviews.
STCW safety training
PST · FPFF · EFA · PSSR · Security Awareness — the five basic STCW safety courses required for sea-going employment.
Government-approved STCW Reg. V/2 training delivered by National Maritime Institute, Madaripur, with BIWD batch coordination.
Already experienced? Conversion & upgrade routes
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Start with the assessment. It costs nothing and it tells you where you actually stand.