Professional Readiness
Professional Grooming, Etiquette & Workplace Behaviour
Appearance standards, guest courtesy, discipline and shipboard conduct.
All levels3–4 weeksConfirmed in programme planCall for availability
Who this is for
New entrants, hospitality professionals and seafarers who need to meet international cruise-brand presentation and conduct standards.
Learning outcomes
- Meet cruise-brand appearance and personal presentation standards
- Apply guest courtesy and service etiquette in guest interactions
- Demonstrate the discipline and shipboard conduct expected on board
Curriculum
Appearance standards and personal grooming—
Guest courtesy and service etiquette—
Discipline and shipboard conduct—
Entry requirements
- ◆BIWD candidate assessment